OEA carefully adheres to professional standards of ethics and confidentiality.  Appointments and services are confidential to the fullest extent permitted by law. (Legal exceptions are fully discussed in the initial consultation session.) Except when legally mandated to breach confidentiality, no information is released without the specific, written consent of the individual. Information maintained by the OEA staff is not part of or accessible by any other University record system. In order to provide the fullest measure of confidentiality, OEA operates with scheduled appointments. We do not communicate personal information via e-mail as we cannot assure the confidentiality of that medium.